Change Management

Process

The main activities involved in Change Management may be summarised as:

• Monitoring and directing the change process.
• Recording, evaluating and accepting or rejecting the RFCs received.
• Convene meetings of the CAB, except in the case of minor changes, for approval of RFCs and the drawing up of an FSC.
• Coordinating the development and implementation of the change.
• Evaluating the results of the change and proceeding to close the change if successful.

Note: using the buttons on the graphic you can access more detailed information about the links with other IT processes.