ITIL- IT Service Management

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Configuration Management > Process > Control
IT Management Fundamentals
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Configuration Management

Control

Configuration Management needs to be given timely information about all component changes and purchases so it can keep the CMDB up-to-date.

The record of all the hardware components must be begun when the purchase is approved and the component's status must be kept up-to-date throughout its lifecycle. All software on the live system must also be correctly recorded.

The control tasks must focus on:

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