The main activities involved in Configuration Management are:
Planning: to determine the objectives and strategies of Configuration Management.
Classification and Recording: the CIs have to be recorded according to the predefined scope, depth and naming conventions.
Monitoring and Control: the CMDB must be monitored to ensure that all authorised components are correctly recorded and know their current status.
Performing audits: to ensure that the information stored in the CMDB matches the real configuration of the organisation's IT structure.
Preparing reports: to assess the performance of Configuration Management and provide vitally important information to other areas of IT infrastructure.
Note: using the buttons on the graphic you can access more detailed information about the links with other IT processes.