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Configuration Management > Process
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Configuration Management

Process

The main activities involved in Configuration Management are:

Planning: to determine the objectives and strategies of Configuration Management.

Classification and Recording: the CIs have to be recorded according to the predefined scope, depth and naming conventions.

Monitoring and Control: the CMDB must be monitored to ensure that all authorised components are correctly recorded and know their current status.

Performing audits: to ensure that the information stored in the CMDB matches the real configuration of the organisation's IT structure.

Preparing reports: to assess the performance of Configuration Management and provide vitally important information to other areas of IT infrastructure.

Note: using the buttons on the graphic you can access more detailed information about the links with other IT processes.

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