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Configuration Management > Process > Monitoring
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Configuration Management

Monitoring

It is essential to know the status of each component at all points in its lifecycle. This information can be of considerable value, for example, to Availability Management so they can determine the CIs responsible for a degradation in quality of service.

It can be of considerable value for the analysis of the use of software tools offering visual representations of component lifecycles, organised by different filters (type, manufacturer, person responsible, costs, etc.).

For example, it can be useful for Financial Management to be able to monitor the lifecycle of some installed switches, say, when deciding where to buy new material:

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