Release Management

Process

The main activities involved in Release Management may be summarised as:

• Establishing a planning policy for the implementation of new versions.
• Developing new versions or buying them from third parties.
• Testing new versions in an environment that simulates the live environment as closely as possible.
• Validating the new versions.
• Implementing new versions in the live environment.
• Carrying out back-out plans to remove the new version if necessary.
• Updating the DSL, the DHS and the CMDB.
• Informing and training customers and users about the functionality of the newly released version.

The diagram below shows the processes involved in proper Release Management:

Note: using the buttons on the graphic you can access more detailed information about the links with other IT processes.